FAQ

Discover our international delivery options! We deliver to Switzerland, France, Germany, Italy and Austria. Order from us and get your favorite products delivered straight to your door. No matter where you live, we are always there for you. So what are you waiting for? Browse through our offerings and experience international shopping in the best way!

Yes, every order comes with a 30-day return guarantee. If you would like to return your product, please inform us by email of your intention to return an item and the reason for the return. If you suspect a manufacturer error, please include a photo of the error. Provide us with your name, order number and proof of purchase and let us know whether you would like a refund or credit.

After your order has been processed, it will take 3 to 5 business days for your order to reach you (varies by location). Please make sure your shipping address details are completely correct to ensure faster and safer delivery!

We accept Mastercard, Visa, AMEX and Twint.

Absolutely safe. When you shop online with your credit card, all of your information is entered on an SSL-secured website. Your details are then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction are authorized and approved. Your credit card details are not stored on our servers.

If you have any other questions or concerns, just go to the Contact Us page and send us an email. We look forward to talking to you at any time.